Pesona Alam Resort & Spa Puncak, Puncak - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia

Pesona Alam Resort & Spa is a tranquil hilltop resort in Puncak, Indonesia, offering a unique escape into nature with modern styling. Nestled among scenic landscapes, this eco-friendly resort features 138 well-appointed rooms providing both comfort and luxury. With amenities like an infinity pool, spa facilities, and an outdoor restaurant overlooking the mountains, it stands out as a prime destination for relaxation and rejuvenation.

Location

Pesona Alam Resort & Spa is situated 2 km from Taman Safari Cisarua and 3.5 km from Gunung Gede Pangrango National Park, providing plenty of opportunities for exploration and sightseeing. Located 70 km from Halim Perdanakusuma International Airport, the resort is conveniently accessible via the toll road. Surrounded by lush hills, guests can enjoy nearby attractions, including waterfalls and agrotourism spots.

Rooms

The resort offers a variety of accommodations, including modern rooms and spacious villas. Each room comes equipped with air conditioning, a personal safe, a balcony with mountain views, flat-screen cable TV, and a minibar. The 78-square-metre villa features three bedrooms and two bathrooms, perfect for family getaways.

Eat & Drink

Onsite dining is available at The Banyan All Day Dining Cafe, serving a wide array of hearty Indonesian and international dishes. Guests can enjoy a scenic dining experience in a chic atmosphere, with breakfast options and room service available throughout the day. The restaurant's offerings serve to elevate the overall stay experience with culinary excellence.

Leisure & Business

The resort features an infinity pool, a gym, and a luxurious spa offering various treatments for relaxation. Other recreational activities include table tennis and access to meeting/banquet facilities. Daily housekeeping ensures that guests enjoy a comfortable stay while surrounded by the beauty of nature.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Deluxe Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Superior Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

Garden view

Shower

Balcony

room details

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Deluxe Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Center

Puncak4000 ft

Airports

Halim Perdanakusuma (HLP) 41.0 mi

Soekarno Hatta (CGK) 61.7 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Comfortable Retreat

“Our mountain view room was a perfect sanctuary; it was spotless and featured luxurious pillows that ensured a restful night's sleep.” view full review

Relaxing Oasis

“The spa facilities offered a serene escape, allowing us to unwind and rejuvenate in a tranquil setting surrounded by nature.” view full review

Culinary Delight

“Breakfast at the LL restaurant was a culinary journey, with an outstanding selection of local and international dishes that catered to every taste.” view full review

Fun for Families

“The mini golf and other recreational activities were a hit with our kids, providing endless fun and memorable family time during our stay.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Horseback riding
Cycling
Badminton
Pool tables
Darts
Table tennis
Mini golf
Archery

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Live entertainment
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia

Map view

Jl. Taman Safari no. 101 Baru Tegal, Desa Cibeureum, Puncak, Indonesia

City landmarks

Zoo

Taman Safari Indonesia

1.5 mi

Puncak

1.2 mi

Bogor Safari Park

4400 ft

Farm

Agrowisata GUNUNG MAS Kebun Teh Walini

1.5 mi

Masjid Nurul Iman

1.4 mi

Gunung Mas Tea Plantation Entry Point

1.5 mi

Mosque

Masjid Al Barokah

1.7 mi

Puncak road No.KM. 87

Gunung Mas Agrotourism

2.5 mi

Jl. Raya Puncak Cisarua

Cilember Waterfall

2.5 mi

Walking Entry

2.5 mi

Puncak Tea Plantation

2.5 mi

Mosque

Masjid Atta'awun

2.6 mi

Viewing Platform on TV Tower

2.9 mi

Jl. Raya Puncak

Curug Waterfall Cilember

3.0 mi

Whiteblack*

3.0 mi

Jumpono; Cibulao Coffee

3.1 mi

Parks

Riung Park

3.1 mi

Nearby

Puncak

3700 ft

Restaurants

The Lake House

1400 ft

Jl. Taman Safari No 101 Pesona Alam Resort & Spa

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

8.4/10

Great

Rooms

7.3

Location

8.8

Service

7.8

Dining

5.9

Kathleen

United States of America, January 2025

6.6/10

The hotel is a beautiful place surrounded by nature with stunning views and abundant natural light. The room setup was a bit tricky for my family, as we had to squeeze one of our kids into the big bed. The service was helpful but could improve, and while the location offers some nice amenities, it's a bit far from major malls. Overall, it was a relaxing stay with great potential, though there were some areas that could use a little more attention.

Rooms

8.0

Our room was incredible, bathed in natural light and with lovely views of the surroundings. However, I expected the setup to accommodate my family better, as we had to fit one kid into the big bed.

Service

7.0

The service from the staff was generally friendly, and they were quick to assist with providing towels for the pool and reminders for breakfast and checkout. Though helpful, there were moments that could have been a bit more organized.

Location

7.0

The location is nice, set in a beautiful park and close to some enjoyable lunch spots. You can borrow bicycles to explore the grounds, but it is a bit far from the major malls, which might be inconvenient for some.

Dining

5.0

Dining here was somewhat of a letdown as the quality didn't meet my expectations, even though there were various options available. It would have been nice to see more upscale offerings.

Facilities

6.0

The facilities were pleasant enough but seemed to lack the luxurious feel I was hoping for, particularly when it came to the dining area and overall amenities.

Mitch

United States of America, December 2024

7.2/10

I had a pleasant stay at the hotel, which is situated close to Taman Safari and several popular spots. The rooms were quite comfortable with a nice view from the balcony, but they seemed to be showing some age. The staff were super friendly and welcoming, making the experience enjoyable overall. However, the dining options were decent but could use a bit more variety.

Rooms

7.0

The rooms were very comfortable and offered a wide view from the balcony, though they have started to look a bit old with some faded paint.

Service

7.0

The service was good, with very friendly staff, but there were some delays with room service which was a bit frustrating.

Location

9.0

The hotel is in a great location, just a short distance from Taman Safari and other attractions, making it very convenient for visitors.

Dining

6.0

The dining options were good and had a variety of food, but I felt it could be better in terms of variation and there was no breakfast package offered.

Facilities

7.0

The hotel had acceptable facilities, though they could be improved with better maintenance.

Ethel

United States of America, December 2024

5.8/10

I had a mixed experience at this hotel. The location was beautiful, surrounded by nature with great spaces to unwind, but I found the rooms were not as clean as they should have been. The staff seemed overwhelmed, which affected the service quality. Dining could use improvement too, as the restaurant staff were not particularly helpful.

Rooms

5.0

The rooms could use better cleaning, as I noticed dirty water lingering in the aisles and it impacted my overall comfort.

Service

5.0

The service was lacking, likely due to a shortage of staff; it seemed they were struggling to keep up with guests' needs.

Location

9.0

The hotel is set in a gorgeous location with nice open spaces and nature trails, perfect for relaxation and enjoying the outdoors.

Dining

5.0

Dining was quite disappointing, as the restaurant staff was not helpful and the food did not meet my expectations.

Facilities

6.0

The facilities were okay, but nothing extraordinary; they are average and could use some enhancement.

Katherine

United States of America, November 2024

8.0/10

I had a lovely stay at this hotel, which is conveniently located just a short drive from Taman Safari. The rooms are spacious and offer stunning views, and the staff was exceptionally friendly and attentive. However, there were some hiccups with the breakfast arrangements that could use improvement. Overall, the value for money was decent but not perfect.

Rooms

8.0

The rooms were quite large, well-designed, and filled with natural light. Plus, the view from the small balcony was just amazing.

Service

9.0

The service was fantastic, particularly thanks to Pak Nurhambali, the assistant chief security, who was always checking the facilities and ensuring a safe environment for guests. He was very friendly and attentive.

Location

9.0

The hotel is in a great spot, only a 5-minute drive to Taman Safari and surrounded by beautiful scenery.

Dining

7.0

While the dining options were good, I found the prices a bit pricey for a single meal. The variety in vegetarian and vegan dishes was appreciated.

Facilities

7.0

The hotel had good facilities, but I found the dining prices a bit steep.

David

United States of America, October 2024

7.4/10

I had a pleasant stay overall at the hotel, as the location was excellent being close to Taman Safari and surrounded by beautiful views. The rooms were clean and the staff, especially Mr. Rizky and Mr. Pian, were incredibly helpful, which made my experience even better. However, the dining options left a bit to be desired in terms of quality, and the noise at night was quite disruptive. Despite these drawbacks, I found it to be a decent value for money.

Rooms

7.0

The rooms were clean and offered a comfortable stay, though the shower design could use improvement as the water tends to flow out onto the floor.

Service

9.0

The service was fantastic, with helpful staff who made sure I had a pleasant experience. Pak Nurhambali, the Assistant Chief Security, was particularly attentive and ensured all facilities were safe.

Location

7.0

The location is great, especially if you want to visit Taman Safari, but it's a bit far from the center and can get noisy at night.

Dining

5.0

Dining was decent, but I found the quality of the food, especially my ordered dishes like Nasi Goreng and Laksa, to be disappointing compared to the price.

Facilities

8.0

The hotel had good facilities, including a nice pool area and the option to borrow bicycles, which added to my enjoyment during the stay.

Robert

United States of America, October 2024

7.0/10

I had a mixed experience at this hotel. The location is fantastic, being close to Taman Safari and surrounded by beautiful scenery. The staff was friendly and provided good service, but the rooms were not ideal; they were thin-walled and noisy. Overall, it offered good value for money considering the amenities, but the dining options could use some improvement.

Rooms

5.0

The rooms were quite thin-walled, so I could hear sounds from the adjacent rooms, and there was some noise from above, likely due to ongoing work. They weren't spacious enough for a family of four like mine.

Service

9.0

The staff was very friendly and attentive. I appreciated how Christian and Sony, the restaurant manager and supervisor, oversaw everything to make sure we had what we needed.

Location

10.0

The hotel's location is amazing, being close to Taman Safari and set in a beautiful area with nature trails that are great for exploring.

Dining

5.0

The restaurant had a decent selection of food, but I found the variety quite limited, and the staff wasn't particularly helpful.

Facilities

6.0

The hotel had nice facilities, but they could enhance the overall experience by improving soundproofing in the rooms.

Johnny

United States of America, October 2024

8.2/10

I had a lovely stay at the hotel, which boasted a beautiful garden view and was just a short drive to Taman Safari Indonesia. The rooms were clean, comfortable, and perfectly sized. The staff was friendly and went above and beyond to ensure we had a pleasant experience. However, there were some minor hiccups during service, and I would have loved more variety in the dining options. Overall, it's a great spot for families looking for value for money.

Rooms

9.0

The deluxe mountain view room was just the right size, clean, and featured a comfortable bed with luscious pillows, facing the garden.

Service

8.0

The staff, especially restaurant manager Christian and supervisor Sony, were very friendly and attentive, ensuring everything was done well, even offering a ride to the gate in their electric car.

Location

9.0

Conveniently located just 5 minutes from Taman Safari Indonesia and near jogging paths by the lake, the location is perfect for outdoor enthusiasts.

Dining

7.0

While the food was decent and offered a tasty variety, I found the selection a bit limited for my taste.

Facilities

8.0

The hotel had nice open spaces for relaxation and lovely nature trails through the rainforest, though more amenities would be beneficial.

Joseph

United States of America, August 2024

8.8/10

I had a wonderful stay at the Pesona Alam Resort and Spa. The rooms were very neat and came with all the necessities like a hairdryer and iron. The staff was incredibly friendly and accommodating, especially Mr. Rizky and Mr. Pian who helped with my check-in and even upgraded my room to a stunning mountain view. The food at the restaurant was delicious, though there were times when certain items ran out. Overall, it's a great spot with marvelous views, but it could use some improvement in the dining area.

Rooms

10.0

The rooms were very neat, equipped with a hairdryer and iron, and had a great sofa for an extra person without any charges.

Service

10.0

The service was outstanding, with Mr. Rizky handling my check-in and Mr. Pian providing an upgrade to a mountain view. The staff was really helpful throughout my stay.

Location

9.0

The location was excellent with beautiful views and a cool, fresh atmosphere. It's quite peaceful, away from the bustling Jakarta, yet it's easy to access nearby attractions.

Dining

7.0

The dining options were nice and the food was delicious, though I experienced some issues with food running out.

Facilities

8.0

The hotel's facilities were good overall, but there could be more options available to guests.

Chris

United States of America, July 2024

6.8/10

Overall, my stay at the hotel had its pros and cons. The location is absolutely stunning with helpful staff around. The rooms, however, could use some updating and the waiting time for cleaning service was a bit excessive. While I enjoyed the overall atmosphere, dining was a bit of a letdown in terms of quality and variety.

Rooms

7.0

The room we booked seemed suitable for our family, but it felt a bit dated, and we had to adjust sleeping arrangements since we had a child in the big bed with us. A fresh coat of paint wouldn't hurt.

Service

6.0

The reception staff, especially Mas Yudi, were incredibly helpful and humble. However, we did experience a long wait for our cleaning service—nearly three hours before they arrived.

Location

9.0

The location is fantastic! It’s in a highland resort area with convenient access to borrow bicycles and enjoy the beautiful surroundings, plus we had a lovely mountain view.

Dining

5.0

I was disappointed with the dining experience; the quality of food was not up to par with my expectations, and I felt there should have been more variety. It definitely could be improved.

Facilities

7.0

Facilities like the pool were nice but not exceptional. Everything was functional, just not the luxury experience I was hoping for.

Christine

United States of America, July 2024

7.8/10

I had a lovely stay at this hotel, which is ideally located near Taman Safari and surrounded by beautiful landscaped gardens. The rooms were clean but could be more spacious, and I wasn't given the double bed I requested. The staff was friendly and accommodating, which added a nice touch to my experience. However, the dining options, while decent, could have offered more variety. Overall, it was a good experience, especially for families looking for a convenient location.

Rooms

7.0

The rooms were clean, but I found mine to be a bit small and I ended up with a single bed instead of the double I had requested.

Service

9.0

The staff was very polite and friendly, always checking to see if I needed anything. Special thanks to Mr. Fajar Ginanjar from F&B for being particularly helpful.

Location

10.0

The location is fantastic, very close to the entrance of Taman Safari and surrounded by nature trails, making it perfect for those who love the outdoors.

Dining

7.0

Dining was quite good with a variety of menu options from Sundanese to Western cuisine, though I wish there were more choices for breakfast.

Facilities

6.0

The hotel facilities were adequate, but I think some areas could use renovation to provide a more modern feel.